70 Replies to “How to Recover Gmail Account | Google Account Recovery”

  1. hi i have tried for 2 days to get my old gmail account,i got a new phone from sprint and i was told that i could get into my gmail account and retreat my contacted. this experence have not been great. i didnt want to create a new account, i am up in age dont need all this difference account.Is it easy to get the password to the old account. please i need help

  2. I have forgotten my pass word and can not access Google for games and to make my phonebook I can’t even put a phone number in my phone new phone please help me.

    1. Did you follow the recovery steps listed on the link in the given article above? be more specific about how you tried to recover..

      1. Dear Saurabh,
        My present email account is zamm********@gmail.com
        and I am trying to recover my original account which I had until 3 days ago, can you please help?
        the account I am trying to recover is johnz******2gmail.com
        with its loss I cannot access my Youtube channelJ

      1. Sir me email ka password bhol gaya ho reset nahi ho rha number pr code aarha he phr email pr code aarha he email opin he nahi to code kese aauega

  3. I am trying to recovery my password and the user name that match I have try all the names and password that I have and nothing matches I was rob for my cell phone and truck at Gun point. All my information I need is at google account.

  4. hi.. my gmail was ha cked and i cant recovery it i already try to recover it via recovery form like 50 times and still the same.. and already speak to recovery team 6 times .. im sure my account is misused because i saw my gmail was log in from philipines.. and im from malaysia.. its so stupid that gmail recovery team cant detect it.. thats why im sure..

      1. I’ve been locked out of my account or it has been h a c k ed no password that I have now or before works and none of the codes that I get from Google either because I now have another device nothing has worked so far how do I get back into my account?

  5. I had to reset my phone BC it was shutting off and on and now I got to redo my Google account but it won’t let me sign in

  6. My google account password was changed,but not by me,I had two step verification bot that failed also,because they also changed my Yahoo password,then to top it off my phone was disconnected,therefore I couldn’t access 2 step verification.I have managed to find files pertaining my email thus verifying my identity,since I can’t sneer the recovery questions to their satisfaction
    ,they need to change those stupid questions,I don’t email.they could at least give you the opinion to choose what programs you use on google.If given the chance to speak on my behalf ,I could bring my files in proving my identity.But this is what I concerned about they are hacking my network connection,so it does no good to change the password,They use fake window pages error code shut down my internet connection I have an 189 page print out of events and UP address going in and out of my computer.Well enough said if you know of anyone I can trust to give my proof to please email me .But I will only give them in person I don’t sending them on line. THANK YOU. E.DOWDY

  7. I forgot my password and I am not recieving the OTP message. What is the way to get a voice OTP for password reset.

  8. I have a new phone and keep having trouble resetting the phone I made a new gmail acct. It took the new Email address but it wants my previously synced google acct. and what ever iI try it keeps telling me the same thing.My phone is stuck at this and will not let me use it.I must of hit a wrong key on the 1st Set up and I am stuckand can go no futher, please help me.

  9. goggle is some bull shit they ask yu for all this information and still make it unable to get into your account the website just redirts you to another site which is morbull shit

  10. I could not recover my gmail account. But, I know my username and password. I tried so many time through which steps the gmail provide to follow. But, I could not remember the answer for the security questions. Please, help me. I need my account.

  11. i dont know my password and cant use form good enough to get it unloked i got id and phone if you can change number on account

  12. I can’t get into my old gmail account I can’t even use my recovery email or the phone number that’s on my account I don’t have that number anymore and someone else change my recovery email password to plus help me

  13. Hi, I’ve done all the steps and everything i could, i look at YouTube and every other big cites and could not find what i need, mine problem is my account has been stolen by someone and they change my recovery email and the phone number as well, please help me if you can, Thank You

  14. My son forgot his password for his email. His recovery info is not the same. how can i get into his account to make the necessary changes? This has been going on for 4 days

  15. I activated my phone in august and the it was deactivated and now I reactivated it and I cant get in to it because I forgot the password to the goggle account to the phone. I cant receive the code to open the phone via text because of the gmail account.Can you help?

  16. I have been trying for 3 years now to get into my google account. Someone has stole my phone right after i changed my password and i cant for the life of me remember what i could have changed it to. I of course by now have a different number, so the whole text message code ordeal is out of qs eestion. I have tried to submit every date i can think of without actually going through and trying every month and every year. PLEASE HELP! i had this email for years and it has all my old pictures and emails// past times on it. I called them and they said they have no access to the account dates or any other way to help me.

  17. I like some of the others here,dropped my old phone to many times and it wouldn’t come back on this time,so i got a new phone and tried to transfer only to get two different messages,when i first tried it said the user name was already being used,the next around the 29th i started getting a message saying that they couldn’t verify that the account belonged to me. when i first began trying i noticed an unusual email that was linked to a hot mail account but haven’t seen it anymore. when ever i try to recover it keeps asking me for a number that i no longer have.This is becoming very frustrating, a friend told me that my account is still there,so i’m left with the question what is the problem why cant i access my account nor my gmail?

  18. NONE OF THE STEPS GIVEN ARE WORKING AND TO NOT BE ABLE TO GET ASSISTANCE BY PHONEOR OTHERWISE IS FRUSTRATING. THE OLD NUMBER OF MINE THAT THE SYSTEM KEEPS ASKING FOR IS NO LONGER IN SERVICE WHICH WOULD BE THE 8703703613. IT DOESN’T WORK THEREFORE I CANNOT RECEIVE TEXT MESSAGES THERE,HOWEVER I DO HAVE A NEW NUMBER LISTED ON THAT ACCOUNT THAT I USED UNTIL MY OTHER PHONE WAS DAMAGED AND NO LONER ABLE TO FUNCTION. I KEEP GETTING A MESSAGE THAT MY YAHOO EMAIL AS WELL IS UNAVAILABLE AND I’M CURRENTLY USING IT NOW WHICH IS HOW I’M ABLE TO RECEIVE PASS CODES TO CHANGE MY PASSWORDS,WHICH IS WHAT IVE BEEN DOING FOR THE PAST 2 WEEKS. I DON’T KNOW IF MY ACCOUNT HAS BEEN HACKED OR WHAT AND HELP SUPPORT IS OF NO HELP.

  19. Sir someone hacked my g mail he idk what he did nd my phone got reset nd after it i seen that my password was changed and i gone to forgot password but its says that code will send to ********12 this number my my numbers last digit is 57 not that hacker hacked my clash of clans acc also please help me!!

  20. I have moved and my jphone number has changed and now I can’t get into my email account. It keeps saying they can’t verify my account is mine.

  21. I have moved and my phone number has changed from 2048487467 to 2049950496. Science then I can’t get into my gmail account. It keeps saying they can’t verify its my account. Please help!

  22. The security number they use to claim its so secure is a absolutely a nightmare.
    If you loose your phone, they boffer no other way to get into your account,
    If phone is lost and never recovered, althouh I contacted the bus service and Cricket. Most likely when i can replace the phone I will most likely have to get a new phone number.
    Rendering my account useless. My contacts i cannot retreive. And google offers no other way to get back in.
    Then important contacts I or you need to contact is rendered uselesss.
    You cannot even send the reset code to another phone.
    This leaves you no other option but to clog up Goog;les space with redundant email accounts that have no use.
    THis needs to be changed.
    Since I cannot enter another e-mail account, because it wont let me.
    I thik ill go to hotmail, Theyre probab;y better.
    Very pissed off

  23. guys pls help me by providing any steps on how I can retrieve my gmail account,i forgot the password and the phone number that I set up for 2 verification code was inactive already..pls help!thanks

  24. I fotget my password , I lost my num and I last my Recovery email also….
    What can i Do know ????
    Is there anyone to solve this !
    I’ll give u a rerward if u give an proper solution!!!

  25. I changed phones, and phone numbers. I am not very phone savvy. So I allowed a friend set up my new phone. She changed my Gmail username, and my password. Being a dumbass, I factory reset my phone. Hoping to be able to recover my account and data.
    Since I didn’t initially set up the phone and account. I apparently tried to reset my account with a wrong username, and password. Now I have a phone that I can’t get into. Because I don’t have the correct account information. And the friend that set it up for me is gone to hell.
    Please, please,help me…

  26. OK so my account was hi jacked. I go all the way through recovery to a code by email, different account. I get told can buy verify its you.. More than one account dues this.

  27. Hello. I have been trying to get into my old Gmail account since my old instagram account is linked to it. I forgot the password though. I recently got a new tablet and a new Gmail account, but I would still like to recover my old Gmail account. I went to the account recovery link and did everything, but when it asked for an email so they could contact me later I pit my new one, since I can’t access my old one. They sent me the code and I put it in correctly, but then it popped up and said that they couldn’t verify that the old account was mine. How am I supposed to verify that its mine if I can’t access it?

  28. I got a replacement phone on Tuesday. I went through all the steps and retrieved all my contacts, apps, music and photos. This was on Tuesday night. My SIM card was not registered with the new phone, so I had to go into the store and have them register it. After a series of calibrating or whatever, I was able to make calls and use my phone, but ALL OF MY PHOTOS, which were backed up on google were gone, EXCEPT the ones that were taken over the weekend.

    I know that my photos were backed up on google because the rep in the store had made sure before all this took place. But now I can’t find them. Please help.

  29. M google account is not working its locked and this comment comes up on my phone says an unauthorized attempt has been made to reset my device to factory settings

  30. I can not get into my old gmail account I nolonger have the phone I had before or computer were I open the account

  31. I forgot my password. I have my recovery email and phone but google says they still cannot verify its my account. I am trying to figure out the date I opened the account but so far it must not be correct. Any ideas?

  32. Account recovery
    This helps show that this account really belongs to you
    pauls*****@gmail.com
    When did you create this Google Account?
    Month

    I dont know the month year created….What to do now?

  33. Please provide access & reinstall my two long standing Gmail accounts. They have been removed by google, possibly because they have been hacked into but am not aware of this. I have good passwords but am unable to sign in, google facility having
    been removed. This also occurred on a recent occasion a few weeks ago & you reinstated the accounts then.
    I believe also you have experienced configuration issues where windows could not automatically detect this networks proxy settings. Please resolve the issues, to provide the Gmail service I expect.
    Regards Ken

  34. i cant get in my gmail someone has changed all my info an i cant get in it for nothing it haS ALL MY babies pics an family pics my grandmas funeral pics that is not replaceable pls help me

  35. I have set up telephone and auxiliary email, but the system does not provide support. I need a historical password for many years. Who can remember the previous password.

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